CONVENIENCE FEES HAHAHAHA
God what a scam that shit is
“Hey, we saved money by computerization, so we’re gonna pass that cost onto you!”
“Don’t you mean ‘pass the savings onto us?’”
:D “Nope!”
Honestly they probably spend so much on devs to maintain their website that they don’t break even lmao
The amount you’d save not hiring physical ticket sales workers would absolutely dwarf any amount of possible dev salaries for one website.
Question from an European: What is that convenience fee? Which costs does it cover?
Answer from another: nothing. We also have them in various places, like parking, or highway vignettes - you are not using their facilities, you save them money, so they charge you some extra
Nothing, it’s just an extra charge so that the company can make more money.