Is there a reason why? Less funding? Web devs don’t make the pages Firefox friendly? Since the user base is smaller, they just don’t care?
Is there a reason why? Less funding? Web devs don’t make the pages Firefox friendly? Since the user base is smaller, they just don’t care?
I work in web and app development company and we don’t check Firefox anymore, because it’s the only outlier and has not many users. But mainly because we wouldn’t have to do it for any other browser specifically and Firefox is not special in any way. The errors come from it being more strict, which might sound good, but it’s actually really just inconvenient. The errors go from image alignment issues to apps not working at all. We don’t fix any of that.
If you’re developing software for one client who only uses a specific browser, I can see this being okay, but several times I have chosen not to buy things from websites that were broken in Firefox. I don’t bother to check whether they’d work in Chromium, I just buy it elsewhere.
The number of people who act like me probably isn’t large in absolute terms, but how many customers have been lost because of a broken website that you didn’t even know about because they just left without a trace?
This might not apply to you, but it’s some food for thought whenever Web developers decide to be sloppy and not check compatibility for a browser that still has significant market share.
Same. I’m not bothering with broken web sites.
I’m not in the US though, so I don’t get many of them.
The number of people who act like that is negligible. We tested for that.
We don’t see it as that we are sloppy but that Firefox is not a good browser. We came to that conclusion because no other browser acts like that.
Don’t you think that it may be because Firefox is pretty much the only browser using a different engine that Chromium? There are literally two major browser engines, and you’re developing for one them. Ofc everything else will act like Chromium, because they are Chromium for the most part.
That’s all really nice. But the fact is, we use what works. It’s a pragmatic decision. They’re are so few Firefox users and on the end issues are not very common.
The number of Edge users is only a few % more, do you skip that too? Just check Chrome and Safari and call it a day?
As someone that uses only Firefox and knows others who do, this really surprises me. If a website is broken on Firefox then it’s shitty webdev work and I’ll find another store.
Everything works fine in edge. Only Firefox has issues.
Users don’t care why that is. If their app doesn’t work they won’t use this niche browser that very few people use.
Funny, we get more complaints about DuckDuckGo browser than anything else, and that’s one of the few we don’t test on. I know this because I make it a point to have someone from CS tell me about consistent pain points users are having. I wonder how many complaints about Firefox not working your customer service team is getting daily and you just don’t hear about it because they’ve been told to tell users “just say Firefox isn’t a supported browser and to try installing Chrome.”
You should ask someone in CS. Whichever agent bullshits the least (not the manager) - you might learn something.
Almost 3/10 people accessing your sites are using Firefox. All those “images not loading right or whatever” are probably blatant to them, making them think “wow, what an absolute shit website.”
3 out of 10.