Mazda recently surprised customers by requiring them to sign up for a subscription in order to keep certain services. Now, notable right-to-repair advocate Louis Rossmann is calling out the brand.
It’s important to clarify that there are two very different types of remote start we’re talking about here. The first type is the one many people are familiar with where you use the key fob to start the vehicle. The second method involves using another device like a smartphone to start the car. In the latter, connected services do the heavy lifting.
Transition to paid services
What is wild is that Mazda used to offer the first option on the fob. Now, it only offers the second kind, where one starts the car via phone through its connected services for a $10 monthly subscription, which comes to $120 a year. Rossmann points out that one individual, Brandon Rorthweiler, developed a workaround in 2023 to enable remote start without Mazda’s subscription fees.
However, according to Ars Technica, Mazda filed a DMCA takedown notice to kill that open-source project. The company claimed it contained code that violated “[Mazda’s] copyright ownership” and used “certain Mazda information, including proprietary API information.”
An API is not copyrightable 🤔
Doesn’t stop companies from sending bogus DMCA takedowns to sites like GitHub.
There are no penalties for filling a bogus DMCA takedown and the legal cost for restoring the content falls on the victim of such a takedown: the DMCA legislation was designed exactly for it to be used as Mazda and many other use it against individuals and small companies who can’t spend thousands of dollars fighting bogus takedowns.
Subscription services or software restricted features for cars should just be outlawed entirely.
Nobody likes these, if someone is willing to deal with a subscription product then they can do that aftermarket. The car itself should never come with something that will require recurring payments.
Nobody likes these
Shareholders love them
Shareholders love lootboxes too.
And one party autocracy.
I think I can speak for most Americans (and as someone who owns stocks) fuck the shareholders.
I’m conflicted. On one hand, I’m a shareholder due to broad market investments in my 401k. On the other hand, I’m a consumer.
On net, screw this nonsense, just make good products and the recurring revenue will happen due to happy customers.
Yea, that is worse than eWaste, in my opinion. Hope EU does not let this slide for far longer… It should be illegal to ask for subscriptions for something that is a one time cost for the manufacturer.
I think it’s fair if Mazda has to operate a server to enable it, but I think Mazda should have to pay car owners to allow them to connect the car to a mobile network, especially for operating their spyware/telemetry.
I think it’s fair if Mazda has to operate a server to enable it
No. Either you support it for a few decades or let the consumer switch to a different service.
Option 3 take the stop killing games approach and grant the user the server back end when they stop supporting it themselves so users can host it themselves
That too
As long as they give me a way to run my own server for free, I agree with you.
OK, they can add $1 to the price of the car for a lifetime subscription (and no the load probably will never add up to that).
You still have to pay for the cell service to connect the car. That’s going to cost a whole lot more than $1
A car is is multiple hundreds of thousands of dollars and a 3g, low data IoT sim card is less than $100.
Most of us aren’t buying lambos.
The car itself should never come with something that will require recurring payments.
Cars already do. Satellite radio has been a thing for decades now. I’ve never used it. Never felt the desire to use it. I haven’t even taken the free trial. I’m less annoyed that it exists, and more annoyed that I’m forever fated to receive unsolicited junk mail for this feature that I have to unceremoniously dump in the recycling bin every couple weeks.
As for the remote start, yeah, it’s kinda bullshit that they’ve removed the more permanent, older version of a feature to replace it with something out of the owners’ control. If anything, it should exist in parallel with the key fob button, not replace it entirely. I’m less concerned about the fact that it’s a subscription than I am about the prospect of that feature dropping support down the road with no recourse for the owner.
Your SiriusXM subscription doesn’t go to the manufacturer of the car. This is what they referred to as aftermarket subscriptions in their comment. It isn’t any different than if I subscribe to spotify Snr then connect my phone to the car to use it.
SiriusXM does revenue share with auto companies.) Old article, but I’m too lazy to dig through a financial report or find something newer.
I’m forever fated to receive unsolicited junk mail for this feature that I have to unceremoniously dump in the recycling bin every couple weeks.
Imagining a future in which I have to tell my YouTube integrated car company that I don’t want to sign up for their music service every time I start my car.
Imagine if you lived in a country where a simple note taped to your mailbox would eliminate all junk mail.
I was considering a Mazda for my next car. Now I’m not.
I live in a place that gets fucking cold in the winter. If the normal fob option were always available and you get the option to pay for the convenience using an app, that would be one thing - though $10/month for that is ridiculous. But removing the fob option and locking this basic feature behind a subscription is exactly the sort of game I don’t want my vehicle to play with me.
Go ahead and sell roadside coverage, parts/repairs, batteries, get royalties from Sirius or whatever for extra cash flow. Make a great app that adds new convenient live-service features and is worth paying for, even. But fuck all these new subscription un-gimping games.
I was considering a Mazda for my next car. Now I’m not.
I get it but also Mazda is not the only one doing this. They all are. Your only option would be to buy an older car without connected services and hope that you never need another one.
Toyota, Mazda and Honda are the only makes I’ve really ever considered, or ever plan to consider. Of those 3, Honda has not gone that route yet as far as I know. Correct me if I’m wrong.
Honda collects and sells your driving history without your consent.
ALL of them do this. Literally all.
Might as well throw Subarus into that list. They’re LGBT Toyotas lol
Subaru has their own set of issues
https://www.wbur.org/news/2022/02/23/subaru-right-to-repair-fight-cars
Toyota tried to push this exact same remote start subscription BS as well so cross them out too
It took me 6 months to find a newer truck that had no Internet connectivity at all, and it was a royal PITA.
Yeah Android Auto should be all the connectivity you need.
They all are. Your only option would be to buy an older car without connected services and hope that you never need another one.
As much as I’m sure this answer will be hated, Tesla cars don’t require a subscription for basic remote services. What comes free is:
- traffic aware navigation updates
- OTA software updates mandated by recall
- phone app access
With the phone app there are zero regular features that require a monthly sub. Free things include:
- HVAC controls
- heated seats
- charging stats and start/stop chargin
- unlocking all doors, frunk and trunk
- even changing radio/SiriusXM stations
Tesla does have an optional monthly subscription but that gets you:
- streaming radio
- unlimited internet
- traffic density notations on nav maps
- satellite view in nav map
However the car operates just fine without any of that optional stuff and therefor there’s no mandatory fee for regular functionality.
Those things are free…for now….while they feel like it. There’s nothing stopping them from charging for that stuff when their stock price dips another 20%.
All very true but they’ll also charge you (1-time) to software-unlock your seat heaters, motor and battery.
Teslas unlimited Internet package is also super cheap at $100/year the last time I checked. Competitors are multiple times more expensive.
The subscriptions is free for the first few years so if you plan on trading it in definitely still worth it. While this does piss me off I still really like my mazda 2020
That’s called giving the drugs for free then taking it away so the addiction kicks in. Fuck that noise. Stop justifying it because it’s ‘free for now’
ISPs do this too…go look for new service, it’s a royal pain in the cock trying to find the actual cost before bullshit sales that can be taken away with minutes.
Imagine a world where the laws are literally used to opress you!
Now open your eyes.
Narrator:
their eyes were open the whole time
Wait… Even if users don’t pay for this, their car still comes a WWAN module that is hardwired to their ignition. Yes, I realize it’s more likely bolted on to the infotainment system and/or the car’s RTOS, but it’s still baked in.
Depends on the manufacturer’s implementation, but yeah in recent years they’ve made it really difficult if not impossible to remove
Some models are as easy as removing a fuse or unplugging an optional component from the infotainment system. So a “quick” 1-hour process can remove that noise from the car.
But I really shouldn’t have to rip apart my car just to remove spyware and nagware.
I might regret not searching about this before running my mouth here, but I would assume most automotive manufacturers, in 2024, are soldering the wwan modules onto the main board of the infotainment system for cost, and to prevent user removal of their subscription vector.
I would also assume most manufacturers who are converting standard automotive features into paid subscription services that dubiously rely on SaaS backends, are NOT also designing isolated architectures that separate the IoT infotainment system from the car’s critical systems like drive control, transmission, brakes, etc. I’m guessing most at least have CAN bus connections linking them together.
But I don’t know enough about cars and automotive systems to even pretend being knowledgeable. So, if anyone here is actually well versed on this subject (and not just searching forums before replying to me), please tell me I’m wrong, and how so.
Seriously, I want to be wrong about this.
Aftermarket android head unit. As long as they are able to sort out the canbus features, it’s a thing. Unfortunately, it’s mainly the Chinese that do this.
Damn, I wish I knew about this workaround before the takedown, I know someone who could benefit from it
I’ll clone this, thanks!
Also, lol, RUN DMCA
I give it another 10 years before car makers just fucking give up on fighting this kind of thing.
It’s gonna be a rough 10 years though
The shitty thing is that if margins are high enough only a very small minority of owners need to subscribe in order for them to break even and then we get stuck with it for eternity like SiriusXM being implanted into practically everything.
And of course there’s no way to just ‘opt out’ of the hardware via trim levels. Shitty industry in general
Yes, capitalism is horrible bullshit that we all must suffer through (for now). No argument there.
I mentioned this elsewhere, but I believe that within the next decade, car companies are just going to have to deal with the fact that a lot of very intelligent (and independent) software developers are able to work around their proprietary crap. Currently, they’re fighting it rather a lot, but that fight can only be sustained for so long before it becomes unprofitable for the corporations.
I hope you are right!
Welcome to Night City.
